Professional Background
NORTHERN TRUSTCyber Security Project Manager (DP&IAM) – Compliance DashboardsMay 2024 – Nov 2024 | Hybrid (Chicago)
- Led a team to create a user-friendly dashboard for visualizing privileged accounts, enhancing comprehension of complex data across multiple platforms.
- Developed clear documentation and presentations using MS Word and PowerPoint to effectively communicate project milestones and technical updates.
- Streamlined workflows with Azure DevOps, Clarity, SharePoint, and ServiceNow, improving team communication and documentation processes.
CNH INDUSTRIALTechnical Infrastructure Project ManagerDec 2022 – May 2024 | Mostly Remote
- Authored detailed project documentation for the setup of new locations, ensuring clarity in network strategies and infrastructure design.
- Collaborated with construction teams to draft specifications for server room designs, effectively conveying technical requirements for optimal setup.
WALMART (GLOBAL TECH)Technical Program Manager (TPGM) – Complex TeamsDec 2021 – Aug 2022 | Remote
- Created and maintained comprehensive documentation for project processes, including user stories that facilitated team understanding and workflow efficiency.
- Achieved significant reductions in project backlog through clear communication and targeted documentation strategies.
BEAM SUNTORY (CONTRACT)Project Manager – SecurityApr 2021 – Nov 2021 | Remote
- Developed a comprehensive survey and physical security plan documentation, improving understanding of security measures across multiple locations.
- Conducted network taxonomy documentation to simplify complex technical information for stakeholders, enhancing security protocol comprehension.
COMPTIAProject Manager – Technology InstructorJun 2019 – Feb 2021 | Remote
- Designed instructional materials, including question banks and hands-on labs, enhancing student learning and engagement through clear, structured content.
- Collaborated with sponsors and partners to create comprehensive program documentation that facilitated funding and resource acquisition.
CSI COMPUTER SYSTEMS TRAININGTechnology Instructor | Project Manager | Program ManagerMar 2013 – Aug 2015
- Developed engaging course materials and instructional manuals for various IT certifications, contributing to the highest pass rates in the institution’s history.
- Led workshops and training sessions, producing clear instructional content that effectively conveyed complex technical concepts to students.
Key Competencies
- Technical Writing & Documentation
- Project Management & Leadership
- Instructional Design & Development
- Agile Methodologies & Team Collaboration
- Communication & Stakeholder Engagement