Experience

Professional Background


NORTHERN TRUSTCyber Security Project Manager (DP&IAM) – Compliance DashboardsMay 2024 – Nov 2024 | Hybrid (Chicago)

  • Led a team to create a user-friendly dashboard for visualizing privileged accounts, enhancing comprehension of complex data across multiple platforms.
  • Developed clear documentation and presentations using MS Word and PowerPoint to effectively communicate project milestones and technical updates.
  • Streamlined workflows with Azure DevOps, Clarity, SharePoint, and ServiceNow, improving team communication and documentation processes.

CNH INDUSTRIALTechnical Infrastructure Project ManagerDec 2022 – May 2024 | Mostly Remote

  • Authored detailed project documentation for the setup of new locations, ensuring clarity in network strategies and infrastructure design.
  • Collaborated with construction teams to draft specifications for server room designs, effectively conveying technical requirements for optimal setup.

WALMART (GLOBAL TECH)Technical Program Manager (TPGM) – Complex TeamsDec 2021 – Aug 2022 | Remote

  • Created and maintained comprehensive documentation for project processes, including user stories that facilitated team understanding and workflow efficiency.
  • Achieved significant reductions in project backlog through clear communication and targeted documentation strategies.

BEAM SUNTORY (CONTRACT)Project Manager – SecurityApr 2021 – Nov 2021 | Remote

  • Developed a comprehensive survey and physical security plan documentation, improving understanding of security measures across multiple locations.
  • Conducted network taxonomy documentation to simplify complex technical information for stakeholders, enhancing security protocol comprehension.

COMPTIAProject Manager – Technology InstructorJun 2019 – Feb 2021 | Remote

  • Designed instructional materials, including question banks and hands-on labs, enhancing student learning and engagement through clear, structured content.
  • Collaborated with sponsors and partners to create comprehensive program documentation that facilitated funding and resource acquisition.

CSI COMPUTER SYSTEMS TRAININGTechnology Instructor | Project Manager | Program ManagerMar 2013 – Aug 2015

  • Developed engaging course materials and instructional manuals for various IT certifications, contributing to the highest pass rates in the institution’s history.
  • Led workshops and training sessions, producing clear instructional content that effectively conveyed complex technical concepts to students.

Key Competencies

  • Technical Writing & Documentation
  • Project Management & Leadership
  • Instructional Design & Development
  • Agile Methodologies & Team Collaboration
  • Communication & Stakeholder Engagement